
WebInBox
Built and launched a multi-tenant storefront builder connecting merchant administration with responsive customer shopping flows.
I help product teams diagnose experience friction, structure complex journeys, and turn product decisions into designs that are ready to build.
Focused engagements built around a specific challenge. We start with available evidence and finish with clear decisions and usable deliverables.
Map the experience and evidence before investing in solutions. Identify what's happening, why it matters, and what to test next.
Selected examples of the problems, decisions, and systems behind products I have helped design, lead, or build.

Built and launched a multi-tenant storefront builder connecting merchant administration with responsive customer shopping flows.

Led research and experience redesign across digital reading, audio, and subscriptions, including a 218-response survey and modular design-system work.
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Co-founded a travel marketplace and shaped its product direction, discovery, creator monetization journeys, and scalable experience foundations.
Read case studySystems thinking without process for its own sake. Connect evidence, people, and constraints so teams can make better decisions and move work forward.
Understand goals, users, signals, team dependencies, and the constraints around the work.
Distinguish observed problems from assumptions and define the most useful question to solve.
Turn a clear problem into journey maps, working models, prototypes, or scoped next steps.
Test assumptions where possible, review results, and refine the proposed direction.
I'm Babak Haghighi, a product design and strategy leader working across discovery, complex UX, design systems, and cross-functional product delivery.
I have led design at Fidibo and iiVentures, guided product direction at IMA, and built WebInBox from definition to launch. My approach connects user needs, business realities, and the details required to bring a product to life.
Have a product challenge to solve, or a design and strategy leadership role to fill? Share a little context and let's see if there's a fit.